Shipping Policy

Depending on the item or items you select from the eStore, you may be charged a flat shipping and handling fee of $7.25 for the United States, Canada, and Mexico or $15.95 for other countries. This fee will be added during the checkout process. Many of our items are priced with shipping and handling built into the price of the item and will not be charged the appropriate flat fee during checkout. If items that include shipping and handling are purchased in the same cart as items that do not have shipping and handling included their price, the flat shipping and handling fee of $7.25 for the United States, Canada, and Mexico or $15.95 for other countries will be added during the checkout process.

If you are charged a shipping and handling fee, your item(s) will be shipped via United Parcel Service (UPS) within the United States unless a PO Box address is provided during checkout. If a PO Box is provided, items will be sent via the United States Postal Service (USPS). Any international orders will be sent through the United States Postal Service (USPS). All orders without a shipping and handling fee will be sent through the United States Postal Service (USPS).

Should you have any questions or concerns about our shipping policy, please contact us at 804-367-2569, or e-mail us at dgifweb@dgif.virginia.gov.